HEY Email vs Wire

What HEY Email is

HEY is a revolutionary email service from the creators of Basecamp that aims to fix everything wrong with modern email. It replaces the traditional inbox with the 'Imbox'—a place for things that actually matter. With its unique 'Screening' feature, YOU decide who is allowed to email you. HEY blocks all spy trackers, protects your privacy, and offers innovative features like 'The Feed' for newsletters and 'The Paper Trail' for receipts. It's a premium, opinionated take on email for people who want to reclaim their focus and sanity.

What Wire is

Wire is a proprietary commercial service built on open-source clients and backend components for end-to-end encrypted messaging, calls, conferences and file sharing. Current pricing offers Wire for Free to teams of up to five, Wire for SMB at €7.45 per person per month billed annually (€8.94 monthly) for up to 100 people, and custom Enterprise/partner arrangements. SMB adds conferences up to 150 participants, SSO, SCIM, administrative policy and external/guest roles. Private-cloud and on-premises deployments add license, setup, implementation and customer-operated infrastructure; air-gapped use is available only through appropriately scoped deployments.

What HEY Email is built to do

The Screener

Thumbs up or down on every new sender before they ever enter your inbox.

The Feed

Read your newsletters like a social media feed instead of individual emails.

The Paper Trail

Keep all your receipts and confirmations in one quiet place out of the way.

Spy Tracker Blocking

Stops companies from knowing when or where you opened their emails.

What Wire is built to do

Encrypted collaboration

Combines multi-device messaging, calls, conferences, screen sharing and files under E2EE.

Enterprise identity

Adds SSO, SCIM, member lifecycle and policy controls on paid team plans.

External collaboration

Supports marked external users and password-protected browser guest rooms.

Deployment choice

Runs in Wire Cloud, a private cloud, on-premises or selected offline environments.

Choose HEY Email if

• Privacy Seekers and Busy Professionals who hate email.

Choose Wire if

• Teams needing E2EE plus SSO and SCIM rather than a consumer messenger
• Organizations collaborating with controlled guests and external partners
• Sovereignty projects prepared to operate or fund private-cloud or on-premises infrastructure

Skip Wire if

• More than five users need a permanently free managed team
• The project assumes open source makes hosted operations free or automatically compliant
• On-premises patching, monitoring, capacity, backups, federation and incident response lack an owner

HEY Email: pros & cons

• Total Privacy: Automatically blocks all tracking pixels used by marketers.
• Screening: No more spam or unwanted emails ever—you approve every new sender.
• Aesthetic UI: A completely fresh, modern take on what an email app looks like.
• Productivity: Features like 'Reply Later' and 'Set Aside' keep your inbox clean.
• Subscription Only: There is no free version of HEY; it is a premium service.
• No Folders: It uses a specific organization system that might be jarring at first.
• Locked Domain: Requires using an @hey.com address (unless you use the more expensive custom domain plan).

Wire: pros & cons

• Messages, calls and files are end-to-end encrypted across supported multi-device clients.
• SMB includes SSO, SCIM, administration and guest/external controls at a public per-user price.
• Cloud, private-cloud and on-premises options address different sovereignty and operations needs.
• Open-source code and MLS-based group security provide inspectable protocol and implementation surfaces.
• The free plan is capped at five team members and excludes multi-party conference initiation, SSO and policy controls.
• Private-cloud and on-premises total cost includes licenses, setup, implementation, infrastructure and ongoing customer maintenance.
• Federation, ID Shield, multi-tenancy and certain sovereignty features are Enterprise rather than SMB entitlements.
• APIs and SDK custom functionality is not fully supported as a standard deployment path and requires vendor scoping.