E-commerce
Recurly
Subscription management and billing.
What it is
Recurly manages subscription billing: plans, trials, dunning and revenue reporting on top of a payment processor. Its focus is recovering revenue that would otherwise silently churn, through retry logic and account updater services. Like its rivals it sits on top of a processor, so it is an addition to your payment stack rather than a replacement.
Recurly pricing
Recurly does not publish a plan ladder we could verify. Pricing not verified.
Prices read from the vendor's own pricing page on 2026-09-09. Vendors change plans without notice — check the source before you budget.
Key features
Churn recovery
Retries and repairs failed payments to reduce involuntary churn.
Flexible plan modelling
Supports tiered, usage and add-on pricing structures.
Revenue analytics
Reports subscription metrics and cohort retention.
Strengths and trade-offs
What works well
- Strong dunning and failed-payment recovery
- Detailed subscription analytics
- Works with major processors
Where it falls short
- Priced for established subscription businesses
- Implementation is a project
- More than simple monthly plans need
Who it is for
Subscription businesses losing revenue to failed payments.
Pick it or skip it
Pick Recurly if
- Subscription businesses starting out: Starter is $249 per month plus 0.9% of billing volume, with the first $40K of billings each month included at no charge
- Teams that want to try before committing — Recurly offers a 90-day free trial on Starter and a free sandbox on the higher tier
- Businesses past $1M in billing volume: All-Access is quoted as low as under 1% of billing volume, billed annually, and the rate improves with volume
Skip it if
- Your billing volume is small and irregular — a percentage of billings on top of a $249 monthly floor is expensive relative to a flat tool
- You need multicurrency, single sign-on, payments orchestration across gateways or intelligent churn prevention: those are All-Access, which carries a $1M billing volume minimum
- You want one published number: the All-Access rate is volume-negotiated rather than listed
Our verdict
The dunning recovery alone can justify it at scale. Small subscriber counts do not need this.
Frequently asked questions
- How is Recurly priced?
- Recurly charges a platform fee plus a percentage of what you bill. Starter is $249 per month plus 0.9% of billing volume, and the first $40,000 of billings each month is included at no charge; it comes with a 90-day free trial. All-Access is quoted as low as under 1% of billing volume, billed annually, and requires a $1M billing volume minimum — the rate improves as volume grows. Starter includes automated global subscription billing, one dunning campaign, 10+ payment methods and 20+ payment gateways; multicurrency, SSO, payments orchestration and multiple dunning campaigns sit on All-Access.
- Who is Recurly best for?
- Subscription businesses losing revenue to failed payments.
- What are the main drawbacks of Recurly?
- The trade-offs we noted: Priced for established subscription businesses; Implementation is a project; More than simple monthly plans need.
- When should you not use Recurly?
- Skip Recurly if: Your billing volume is small and irregular — a percentage of billings on top of a $249 monthly floor is expensive relative to a flat tool; You need multicurrency, single sign-on, payments orchestration across gateways or intelligent churn prevention: those are All-Access, which carries a $1M billing volume minimum; You want one published number: the All-Access rate is volume-negotiated rather than listed.
What we checked
- Public APIOffers a documented API you can build against.Yes
- Mobile appHas a native app for iOS or Android, not just a mobile website.No
- Open source / self-hostableSource is open and the tool can be run on your own infrastructure.No
- SSO (SAML)Supports SAML single sign-on on at least one plan.Yes
“Not checked” means exactly that — we have not verified it, and we do not guess.
Evidence and freshness
Status: Vendor pricing page verifiedReviewed: 2026-09-09
- Recurly — Pricing ↗
Checked 2026-09-09 · Supports: Starter: $249 per month + 0.9% of billing volume; first $40K of billings included at no charge each month; 90-day free trial, Starter includes: automated global subscription billing, flexible plans and pricing, static churn-prevention tools, 1 dunning campaign, 10+ payment methods, 20+ payment gateways, All-Access: as low as <1% of billing volume, billed annually, $1M billing volume minimum; rate improves with volume, All-Access adds: AI-powered agents and analytics, intelligent churn-prevention, multiple dunning campaigns, advanced plans/pricing/promotions, payments orchestration across gateways, custom reporting and automated exports, ACH and additional gateways, multicurrency, single sign-on, All-Access for Shopify offered as a separate bundle
Limit: Vendor pricing page was reviewed by an editor on this date; this record is not a ToolCompare benchmark. Prices and limits change.
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