Aircall vs Loom
The ultimate side-by-side head-to-head analysis for 2026.
Short answer
- Price: not directly comparable — Aircall is pricing not verified, Loom is from $12/user/mo.
- How to start: Aircall is pricing not verified, Loom is from $12/user/mo.
These lines are generated from the pricing we track, not from a paid placement. We do not publish a quality score, because we do not have one we can stand behind. They cannot tell you which tool fits your workflow — the sections below are there for that. How we score tools.
Aircall
Loom
Category
Communication
Communication
Base Price
Not verified
$12/user/mo
Public API
Yes
Yes
Mobile app
Yes
Yes
Open source / self-hostable
No
No
SSO (SAML)
Yes
Yes
Choose Aircall if:
Sales and support teams that want calling inside their CRM.
Choose Loom if:
Product Managers, Developers, and Remote Teams.
Aircall: pros & cons
- Deep CRM integrations
- Quick to set up numbers and routing
- Good call analytics
- Per-user pricing with a seat minimum
- Call quality depends on your network
- Fewer features than full contact centres
Loom: pros & cons
- Speed: Your link is ready the moment the recording stops—no waiting for uploads.
- Interaction: Excellent features for leaving comments and emoji reactions on videos.
- Insights: Get notified the moment your video is viewed and see who watched it.
- Free Plan: A very capable free tier for short-form internal communication.
- Editing Limits: The built-in video editing tools are extremely basic.
- Cost: Can become expensive for large teams with many users.
- Security: Unprotected links can be viewed by anyone who has the URL.
Our verdict on Aircall
Well designed for its purpose. Larger contact centres need heavier tooling.
Our verdict on Loom
The most practical tool for killing meetings and speeding up team communication.