E-commerce
Epos Now
Cloud point-of-sale ecosystem combining retail or hospitality software, terminals, payment processing, support and third-party apps.
What it is
Epos Now sells a proprietary cloud POS ecosystem rather than a single till application. It combines POS software, countertop or handheld hardware, Epos Now Payments, inventory and staff controls, onboarding, support and an app marketplace for retail and hospitality. Current UK marketing shows complete hardware from £199, but the disclosed offer requires a 12-month payments, care and support subscription starting at £54 per month; VAT and card-processing charges are separate. Contract structure, hardware title, software licenses, support, payment volume commitments, optional apps and extra terminals determine the real cost, so the headline device price is not a complete system price.
Key features
POS operations
Processes sales and manages products, inventory, tenders, staff and location activity.
Retail and hospitality
Adds industry workflows such as variants, tables, ordering and kitchen displays through selected products.
Payments and hardware
Pairs terminals and peripherals with Epos Now or supported third-party payment arrangements.
Cloud and integrations
Provides remote reporting, an app marketplace and contract-governed APIs for connected workflows.
Strengths and trade-offs
What works well
- Integrated hardware, software and payments can reduce manual reconciliation at the till.
- Retail functions cover products, variants, stock, staff and multi-location operations.
- Hospitality options include table, order, kitchen-display and payment workflows.
- Cloud access, APIs and an app marketplace provide integration paths for supported accounting, ecommerce and delivery systems.
Where it falls short
- Promotional hardware pricing can depend on a fixed-term software, support and payments commitment.
- Some UK packages require Epos Now Payments usage or a minimum transaction level; failure can trigger a plan change or different charges.
- Hardware ownership varies between upfront purchase and rental, and early termination can leave remaining fees or return obligations.
- Standard support hours, premium support, additional devices, apps, card rates, VAT and non-integrated payment choices can all add cost.
Who it is for
UK and other supported-market retailers or hospitality operators seeking an integrated POS and willing to model hardware, software, support and payment processing together.
Our verdict
Epos Now can consolidate frontline selling and back-office visibility, but compare it as a multi-contract operating system, not a cheap terminal. Obtain the complete order form and payment agreement, calculate a full-term effective cost, and pilot sales, refunds, outages, exports and settlement on the exact hardware.
Closest alternatives we track
Same category, ordered by verified starting price.
What we checked
- Public APIOffers a documented API you can build against.Yes
- Mobile appHas a native app for iOS or Android, not just a mobile website.Yes
- Open source / self-hostableSource is open and the tool can be run on your own infrastructure.No
- SSO (SAML)Supports SAML single sign-on on at least one plan.No
“Not checked” means exactly that — we have not verified it, and we do not guess.
Evidence and freshness
Status: Official sources reviewedReviewed: 2026-08-24
- Epos Now UK — POS systems ↗
Checked 2026-08-24 · Supports: hardware software payments and integrations scope, £199 promotional hardware price, onboarding, inventory and staff functions, standard and premium support
- Epos Now UK — Product and offer page ↗
Checked 2026-08-24 · Supports: 12-month payments care and support requirement, £54 monthly starting subscription, representative-rate caveat, payment-rate distinction, software hardware and service catalog
- Epos Now UK — Terms and conditions ↗
Checked 2026-08-24 · Supports: B2B contract scope, hardware title and returns, software and support renewals, termination balances, payment minimums and plan changes, VAT exclusion, API change and charging rights
- Epos Now UK — Payments Lite ↗
Checked 2026-08-24 · Supports: £15 monthly rental or £179 purchase, VAT exclusion, 1.5 percent transaction fee, 12-month processing and rental terms, device capabilities
- Epos Now UK — Retail POS ↗
Checked 2026-08-24 · Supports: terminal and card-reader bundle, inventory and variant capabilities, multi-location context, retail hardware options
Limit: Official Epos Now UK product, offer, terms, payment and retail sources were reviewed; ToolCompare did not request a quote, place an order, review a tailored order form or Adyen terms, verify eligibility, install hardware, run a sale/refund/chargeback, test offline behavior/APIs/apps/mobile/reporting/tax/inventory/support, measure settlement or uptime, cancel a contract or return equipment. UK examples are not universal prices; regional agreements, rates, hardware and taxes differ, and signed documents control.