Close vs Microsoft Dynamics
A source-aware comparison of pricing, documented capabilities and workflow fit.
Short answer
- Price: not directly comparable — Close is pricing not verified, Microsoft Dynamics is pricing not verified.
- How to start: both are pricing not verified.
- Where they differ: on what we checked they match — both offer public api.
These lines are generated from the pricing we track, not from a paid placement. How we score tools.
What Close is
Close is a CRM built around calling and emailing, with the phone and inbox inside the CRM rather than bolted on.
What Microsoft Dynamics is
Microsoft Dynamics 365 covers CRM and ERP across sales, service, finance and operations, integrated with the Microsoft stack.
Side by side
| Close | Microsoft Dynamics | |
|---|---|---|
| Category | CRM | CRM |
| How to start | Not verifiednot a monthly price | Not verifiednot a monthly price |
| Public API | Yes | Yes |
| Mobile app | Yes | not checked |
| Open source / self-hostable | No | not checked |
| SSO (SAML) | Yes | not checked |
| Visit | Close ↗ | Microsoft Dynamics ↗ |
Choose Close if
- Outbound sales teams that live on the phone.
Choose Microsoft Dynamics if
- Enterprises already standardised on Microsoft.
Evidence and freshness
Where a claim on this page comes from a vendor page, it is linked here.
Microsoft Dynamics
Sources have not been attached to this record yet.
Close: pros & cons
- Calling and email built into the CRM
- Good for high-activity outbound teams
- Clean reporting on activity
- Narrow fit outside sales-led motions
- Priced per seat at the higher end
- Fewer marketing features
Microsoft Dynamics: pros & cons
- Deep Microsoft 365 and Power Platform integration
- Covers CRM and ERP in one family
- Enterprise governance and compliance
- Module licensing is complex and expensive
- Implementation is a project
- Overkill for small teams
Our verdict on Close
Excellent for its niche. Not the tool for a marketing-led business.
Our verdict on Microsoft Dynamics
Natural for Microsoft shops. Getting the licensing right is half the work.