CRM
Close
CRM built around calling and email for sales teams.
What it is
Close is a CRM built around calling and emailing, with the phone and inbox inside the CRM rather than bolted on. Putting the dialler and inbox inside the CRM removes the tab-switching that kills outbound throughput. It is built for teams that call; if your motion is inbound and self-serve, most of what you are paying for goes unused.
Close pricing
Close does not publish a plan ladder we could verify. Pricing not verified.
Prices read from the vendor's own pricing page on 2026-09-09. Vendors change plans without notice — check the source before you budget.
Key features
Built-in calling
Dials, records and logs calls without a separate phone system.
Email sequences
Runs multi-step outbound sequences from the CRM record.
Reporting on activity
Measures calls, emails and outcomes per rep.
Strengths and trade-offs
What works well
- Calling and email built into the CRM
- Good for high-activity outbound teams
- Clean reporting on activity
Where it falls short
- Narrow fit outside sales-led motions
- Priced per seat at the higher end
- Fewer marketing features
Who it is for
Outbound sales teams that live on the phone.
Pick it or skip it
Pick Close if
- Founders and solo reps who need a real CRM rather than a spreadsheet: the entry tier is $19 per user/month, or $9 per user/month on the longer billing cycle
- Small teams wanting calls, email and deals in one place — the second tier is $49 per user/month ($35 on the longer cycle) with unlimited leads
- Teams leaning on the AI assistant: included Chloe AI credits scale by tier at 500, 1,000, 1,500 and 2,000 per user per month
Skip it if
- Your AI usage is heavy — credits are per user per month and additional credits are a separate purchase
- You are on the entry tier and growing: leads are capped at 10,000 there and unlimited above
- You need advanced access controls or the fastest dialing, which sit on the $149 per user/month tier
Our verdict
Excellent for its niche. Not the tool for a marketing-led business.
Frequently asked questions
- How much does Close cost per user?
- Close lists four tiers at $19, $49, $109 and $149 per user/month, with lower rates of $9, $35, $99 and $139 per user/month on the longer billing cycle. Every plan includes the Chloe AI assistant, but the included credits differ: 500, 1,000, 1,500 and 2,000 per user per month, with extra credits sold separately. The entry tier caps leads at 10,000; higher tiers are unlimited. Close offers a 30-day money-back guarantee and needs no credit card to start.
- Who is Close best for?
- Outbound sales teams that live on the phone.
- What are the main drawbacks of Close?
- The trade-offs we noted: Narrow fit outside sales-led motions; Priced per seat at the higher end; Fewer marketing features.
- When should you not use Close?
- Skip Close if: Your AI usage is heavy — credits are per user per month and additional credits are a separate purchase; You are on the entry tier and growing: leads are capped at 10,000 there and unlimited above; You need advanced access controls or the fastest dialing, which sit on the $149 per user/month tier.
What we checked
- Public APIOffers a documented API you can build against.Yes
- Mobile appHas a native app for iOS or Android, not just a mobile website.Yes
- Open source / self-hostableSource is open and the tool can be run on your own infrastructure.No
- SSO (SAML)Supports SAML single sign-on on at least one plan.Yes
“Not checked” means exactly that — we have not verified it, and we do not guess.
Evidence and freshness
Status: Vendor pricing page verifiedReviewed: 2026-09-09
- Close — Pricing ↗
Checked 2026-09-09 · Supports: Four tiers listed at $19, $49, $109 and $149 per user/month, with $9, $35, $99 and $139 per user/month on the alternate billing cycle, Positioning by tier: founders and solo reps; small teams wanting calls, email and deals in one place; teams letting Chloe work leads; high-volume orgs needing advanced controls and fastest dialing, Included Chloe and AI credits per user per month: 500, 1,000, 1,500, 2,000; additional credits available for purchase, Chloe features: batch calling, chat (beta), enrichment, use in workflows, auto updates via playbooks, restrict user access to Chloe, Leads: up to 10,000 on the entry tier, unlimited above, No credit card needed to start; 30-day money-back guarantee with full refund
Limit: Vendor pricing page was reviewed by an editor on this date; this record is not a ToolCompare benchmark. Prices and limits change. The page presents two billing cycles via a selector; both rate sets are recorded, but which cycle each belongs to was not stated unambiguously in the page text, so plan names are not paired with a single figure.
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