Is Microsoft Dynamics cheaper than Salesforce?

Salesforce is the cheaper entry point at $25/user/mo, against $65/user/mo for Microsoft Dynamics. Both figures come from the vendors' own pricing pages.

Does Microsoft Dynamics or Salesforce have a free plan?

Microsoft Dynamics has no free plan listed, while Salesforce has no free plan listed.

What is the difference between Microsoft Dynamics and Salesforce?

On the criteria we check, on what we checked they match — both offer public api. The table above lists every criterion side by side.

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Microsoft Dynamics vs Salesforce

A source-aware comparison of pricing, documented capabilities and workflow fit.

Short answer

Price: Salesforce is cheaper — $25/user/mo vs $65/user/mo.
How to start: Microsoft Dynamics is from $65/user/mo, Salesforce is from $25/user/mo.
Where they differ: on what we checked they match — both offer public api.

These lines are generated from the pricing we track, not from a paid placement. How we score tools.

What Microsoft Dynamics is

Dynamics 365 is Microsoft's family of business applications — Sales, Customer Service, Finance, Field Service and more — sold as separate apps rather than one product. That structure is the thing to understand before budgeting: you licence each app per user, and the price you see quoted is usually for the first app a person gets. It fits organisations already standardised on Microsoft 365 and Azure, where the identity, Teams and Excel integration removes work that would otherwise be an integration project.

What Salesforce is

Salesforce Sales Cloud is the reference CRM, and its edition ladder spans a twenty-two-fold price range for what is nominally the same product. The two cheapest editions are the Starter and Pro suites, sold as small-business bundles covering sales, service, marketing and commerce; from Core upward the price reflects platform capability rather than extra apps, bringing Slack, Tableau and the Agentforce AI agents into the licence. The AI allowance is itself metered, published as Flex Credits per organisation per year, and the vendor states explicitly that the page is informational and that detailed pricing comes from a sales representative.

	Microsoft Dynamics	Salesforce
Category	CRM	CRM
How to start	$65/user/moverified	$25/user/moverified
Public API	Yes	Yes
Mobile app	not checked	Yes
Open source / self-hostable	not checked	No
SSO (SAML)	not checked	Yes
Visit	Microsoft Dynamics ↗	Salesforce ↗

What Microsoft Dynamics is built to do

Sold as separate apps: Sales, Customer Service, Finance and others are licensed individually, per user.
Tiered Sales licensing: Sales Professional at $65/user/mo, Sales Enterprise at $95/user/mo.
Attach pricing for extra apps: Additional apps for an already-licensed user are cheaper than the first app.
Microsoft ecosystem integration: Shares identity, Teams, Excel and Power Platform with the rest of Microsoft 365.

What Salesforce is built to do

Lead and opportunity management: Accounts, contacts, leads and opportunities with built-in flows and routing.
Agentforce AI: AI agents for prospecting, pipeline and sales email, metered in Flex Credits.
Forecasting and quoting: Sales quoting and forecasting from Pro Suite, predictive forecasting higher up.

Choose Microsoft Dynamics if

Organisations already standardised on Microsoft 365, where identity and Teams integration comes free
Teams that need CRM and ERP from one vendor rather than stitching two together
Companies with an admin or partner who can configure it properly

Skip Microsoft Dynamics if

You want one flat price — cost depends on which apps each person needs, starting at $65/user/mo for Sales Professional
You have no Microsoft footprint; the main advantage disappears
You need to be running next week — Dynamics deployments assume a configuration project

Choose Salesforce if

Small teams wanting a bundled suite: Starter Suite is $25 per user per month and includes service, marketing and commerce alongside sales
Growing businesses needing quoting and forecasting, which begin on Pro Suite at $100 per user per month billed annually
Companies standardising on Slack and Tableau, since both enter the licence at Core, $195 per user per month
Organisations committing to AI agents, where Max at $550 per user per month carries the full Agentforce suite and 2.75M Flex Credits a year

Skip Salesforce if

You are comparing on the $25 headline: the same product line runs to $550 per user per month, a twenty-two-fold spread
You want a firm quote from the website — the vendor states the page is informational and routes you to a sales representative
You need AI on a cheap edition; the vendor states AI can be added to Core and above
You are storing a lot per user: the lower editions allocate 10GB per org rather than per user

Evidence and freshness

Where a claim on this page comes from a vendor page, it is linked here.