Communication Review
Aircall
Deep Dive Analysis
Aircall is a cloud phone system for sales and support teams, built to sit inside a CRM.
Target Audience
Sales and support teams that want calling inside their CRM.
The Final Verdict
"Well designed for its purpose. Larger contact centres need heavier tooling."
Best Alternatives to Aircall
What we checked
Public API
Offers a documented API you can build against.
Mobile app
Has a native app for iOS or Android, not just a mobile website.
Open source / self-hostable
Source is open and the tool can be run on your own infrastructure.
SSO (SAML)
Supports SAML single sign-on on at least one plan.
These are facts that can be checked, not opinions. Where we have not checked, it says so — we do not fill the gap with a guess.