Communication Review

Dialpad

Deep Dive Analysis

Dialpad provides business phone, messaging and meetings with live transcription and call coaching built in.

Sales and support teams that live on the phone.

"The transcription and coaching are the differentiator. As a plain phone system, cheaper options exist."

Self-hostable team messaging.

Open-source team chat you can host yourself.

Rethink your email.

Public API

Offers a documented API you can build against.

Yes

Mobile app

Has a native app for iOS or Android, not just a mobile website.

Yes

Open source / self-hostable

Source is open and the tool can be run on your own infrastructure.

SSO (SAML)

Supports SAML single sign-on on at least one plan.

Yes

These are facts that can be checked, not opinions. Where we have not checked, it says so — we do not fill the gap with a guess.