Communication Review

Zoom Phone

Deep Dive Analysis

Zoom Phone adds a cloud telephone system to Zoom, with numbers, routing and voicemail in the same app as meetings.

Companies already standardised on Zoom that want to replace desk phones.

"Convenient consolidation for Zoom shops. Contact centres need a purpose-built platform."

Rethink your email.

Corporate collaboration.

Video calls.

Public API

Offers a documented API you can build against.

Yes

Mobile app

Has a native app for iOS or Android, not just a mobile website.

Yes

Open source / self-hostable

Source is open and the tool can be run on your own infrastructure.

SSO (SAML)

Supports SAML single sign-on on at least one plan.

Yes

These are facts that can be checked, not opinions. Where we have not checked, it says so — we do not fill the gap with a guess.