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LINE

Consumer messaging and calling platform with groups, stickers and region-dependent social or premium services protected in part by Letter Sealing.

What it is

LINE is a proprietary consumer communication service for mobile and PC, offering one-to-one and group chat, media, stickers and internet voice/video calls. Core communication is free aside from network data, while stickers, region-specific Premium Backup and other services may be paid. LINE's Letter Sealing end-to-end encryption is on by default and covers text, location, supported media/files and one-to-one voice/video calls. It does not cover group voice/video calls, LINE Meetings, Albums or Notes; media/file coverage can also depend on client version and specifications. A normal group currently supports up to 500 participants.

LINE pricing

LINE does not publish a plan ladder we could verify. Free tier available.

Prices read from the vendor's own pricing page on 2026-08-24. Vendors change plans without notice — check the source before you budget. Price verification log.

Key features

  • Chats and media

    Provides direct and group text, files, photos, video, voice and location sharing.

  • Voice and video

    Supports individual and group internet calls with different encryption coverage.

  • Letter Sealing

    Applies default end-to-end encryption to supported messages and one-to-one calls.

  • Consumer ecosystem

    Adds stickers and region-dependent OpenChat, premium backup and related services.

Strengths and trade-offs

What works well

  • Letter Sealing is enabled by default and protects supported chat content plus one-to-one calls.
  • Text, media, location, stickers and free internet calling provide a complete consumer communication set.
  • Groups support up to 500 participants with familiar read-state and media workflows.
  • Key fingerprints let contacts verify the identity key for a protected conversation.

Where it falls short

  • Group calls, Meetings, Albums and Notes are not protected by Letter Sealing and use transport encryption instead.
  • Photo, video, voice-message and file encryption can depend on app version and specifications.
  • Account transfer can make older Letter-Sealed messages unavailable, making backup and recovery planning important.
  • Regional availability differs for OpenChat, premium backup, payments and related ecosystem services.

Who it is for

Consumers and informal groups in markets where LINE already has a strong contact network and regional features are available.

Pick it or skip it

Pick LINE if

  • Everyday chats and one-to-one calls among existing LINE users
  • Groups of up to 500 people that need simple media-rich coordination
  • Users willing to verify Letter Sealing fingerprints for sensitive one-to-one communication

Skip it if

  • Group calls, meetings, albums and notes must all be end-to-end encrypted
  • Enterprise SSO, managed retention, e-discovery and organization-owned identities are required
  • Cross-platform history recovery must be complete without a tested backup and transfer procedure

Our verdict

LINE is a capable consumer messenger with meaningful default E2EE, but Letter Sealing is not universal. Check the protection indicator and fingerprints for important chats, keep group calls and shared Albums/Notes outside sensitive workflows, and test account transfer before relying on history continuity.

Frequently asked questions

Does LINE have a free plan?
Yes. LINE offers a free tier with limits; paid plans unlock higher usage or team features.
Who is LINE best for?
Consumers and informal groups in markets where LINE already has a strong contact network and regional features are available.
What are the main drawbacks of LINE?
The trade-offs we noted: Group calls, Meetings, Albums and Notes are not protected by Letter Sealing and use transport encryption instead.; Photo, video, voice-message and file encryption can depend on app version and specifications.; Account transfer can make older Letter-Sealed messages unavailable, making backup and recovery planning important..
When should you not use LINE?
Skip LINE if: Group calls, meetings, albums and notes must all be end-to-end encrypted; Enterprise SSO, managed retention, e-discovery and organization-owned identities are required; Cross-platform history recovery must be complete without a tested backup and transfer procedure.

What we checked

  • Public APIOffers a documented API you can build against.No
  • Mobile appHas a native app for iOS or Android, not just a mobile website.Yes
  • Open source / self-hostableSource is open and the tool can be run on your own infrastructure.No
  • SSO (SAML)Supports SAML single sign-on on at least one plan.No

“Not checked” means exactly that — we have not verified it, and we do not guess.

Evidence and freshness

Status: Official sources reviewedReviewed: 2026-08-24

  • LINE Help — Letter Sealing ↗

    Checked 2026-08-24 · Supports: default end-to-end encryption, protected text location media files and one-to-one calls, group-call Meeting Album and Note exclusions, version-dependent media coverage, fingerprint verification, account-transfer history risk

  • LINE Safety Center — Main features ↗

    Checked 2026-08-24 · Supports: chat group chat voice and video features, PC availability, 500-person group limit, internet-data cost boundary, read receipts and media sharing

  • LINE Guide — OpenChat ↗

    Checked 2026-08-24 · Supports: interest-based public conversation model, no friendship requirement, room-specific profile identity, discovery and moderation context, regional documentation

  • LINE Help — Premium Backup ↗

    Checked 2026-08-24 · Supports: paid region-specific backup, cross-operating-system transfer, history and media scope, 100 GB ceiling, new-media stop at capacity

Limit: Official LINE encryption, safety, OpenChat and Premium Backup sources were reviewed; ToolCompare did not register or transfer an account, send messages/media, compare key fingerprints, make individual/group calls, create a group/OpenChat/Meeting, use Albums/Notes, buy stickers or backup, inspect regional checkout, restore history, test desktop or contact support. Encryption was not independently audited; client versions, platform rules, availability and paid-service limits can change.

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