AI Tools
Otter.ai
Meeting transcription and notes.
What it is
Otter.ai records meetings, transcribes them live and produces summaries and action items. Live transcription during the call is the difference from an after-the-fact recorder: you can search what was said while the meeting is still running. Accuracy drops with heavy accents and crosstalk, which is where reviewers still spend time.
Otter.ai pricing
Otter.ai publishes 2 plans. Paid tiers start at $16.99/user/mo billed monthly.
| Plan | Price | What the vendor’s page says |
|---|---|---|
| Pro | $16.99/user/mo billed monthly | Pro $16.99/user/month: 1,200 in-app recording minutes, advanced AI workflows, 10 monthly file imports, meetings up to 90 minutes, advanced meeting templates, unlimited storage, team vocabulary, advanced search/export/playback, Salesforce/HubSpot/Zapier integrations |
| Business | $30/user/mo | Business $30/user/month: unlimited meetings and in-app recordings, custom AI workflows, unlimited file imports, meetings up to 4 hours, admin activity logs and usage analytics, 3 concurrent meetings, prioritized support |
Prices read from the vendor's own pricing page on 2026-09-09. Vendors change plans without notice — check the source before you budget. Source
Key features
Live transcription
Transcribes speech during the meeting rather than afterwards.
Speaker identification
Attributes lines to named participants.
Summaries and action items
Extracts decisions and follow-ups from the transcript.
Strengths and trade-offs
What works well
- Live transcription during the meeting
- Joins calendar meetings automatically
- Searchable transcript archive
Where it falls short
- Accuracy drops with accents and crosstalk
- Consent and recording policies need care
- Free tier minutes run out fast
Who it is for
People in many meetings who need a record without taking notes.
Pick it or skip it
Pick Otter.ai if
- Individuals testing meeting transcription: the free tier gives 300 monthly transcription minutes, live transcription, speaker identification and 3 lifetime file imports
- Solo users and small teams on Pro at $16.99 per user/month — 1,200 in-app recording minutes, meetings up to 90 minutes, 10 monthly file imports, unlimited storage and Salesforce, HubSpot and Zapier integrations
- Medium teams on Business at $30 per user/month: unlimited meetings and recordings, 4-hour meetings, custom AI workflows, admin activity logs and usage analytics, and 3 concurrent meetings
Skip it if
- You need SSO, SCIM, domain capture, the API or HIPAA compliance — all Enterprise, which is demo-only
- You import a lot of existing audio: the free tier allows 3 lifetime imports and Pro only 10 per month
- Your workspace is large — member caps differ by tier (5 billed users, then 25, unlimited only above)
Our verdict
Useful and mature. Check your jurisdiction's recording consent rules before switching it on.
Frequently asked questions
- What does Otter's free plan actually include?
- The free tier gives 300 monthly transcription minutes with live transcription, speaker identification, audio recording playback, multi-language support, the iOS and Android apps, Zoom, MS Teams and Google Meet integration, AI chat, and 3 lifetime audio or video file imports. Pro at $16.99 per user/month raises this to 1,200 in-app recording minutes, meetings up to 90 minutes, 10 file imports a month, unlimited storage and advanced search and export. Business at $30 per user/month makes meetings and recordings unlimited with 4-hour meetings.
- How much does Otter.ai cost?
- Otter.ai publishes 2 plans: Pro at $16.99/user/mo billed monthly, Business at $30/user/mo. Every figure is read from the vendor's own pricing page; the pricing section above shows the source sentence for each tier.
- Does Otter.ai have a free plan?
- Yes. Otter.ai offers a free tier with limits; paid plans unlock higher usage or team features.
- Who is Otter.ai best for?
- People in many meetings who need a record without taking notes.
- What are the main drawbacks of Otter.ai?
- The trade-offs we noted: Accuracy drops with accents and crosstalk; Consent and recording policies need care; Free tier minutes run out fast.
- When should you not use Otter.ai?
- Skip Otter.ai if: You need SSO, SCIM, domain capture, the API or HIPAA compliance — all Enterprise, which is demo-only; You import a lot of existing audio: the free tier allows 3 lifetime imports and Pro only 10 per month; Your workspace is large — member caps differ by tier (5 billed users, then 25, unlimited only above).
What we checked
- Public APIOffers a documented API you can build against.Yes
- Mobile appHas a native app for iOS or Android, not just a mobile website.Yes
- Open source / self-hostableSource is open and the tool can be run on your own infrastructure.No
- SSO (SAML)Supports SAML single sign-on on at least one plan.Yes
“Not checked” means exactly that — we have not verified it, and we do not guess.
Evidence and freshness
Status: Vendor pricing page verifiedReviewed: 2026-09-09
- Otter.ai — Pricing ↗
Checked 2026-09-09 · Supports: Basic (free): 300 monthly transcription minutes, live transcription, speaker identification, audio playback, multi-language support, iOS and Android apps, Zoom/MS Teams/Google Meet, AI chat, 3 lifetime audio/video file imports, Otter MCP server, Pro $16.99/user/month: 1,200 in-app recording minutes, advanced AI workflows, 10 monthly file imports, meetings up to 90 minutes, advanced meeting templates, unlimited storage, team vocabulary, advanced search/export/playback, Salesforce/HubSpot/Zapier integrations, Business $30/user/month: unlimited meetings and in-app recordings, custom AI workflows, unlimited file imports, meetings up to 4 hours, admin activity logs and usage analytics, 3 concurrent meetings, prioritized support, Enterprise (schedule a demo): unlimited custom AI workflows, Otter Sales Notetaker, custom CRM and dialer integrations, SSO/SCIM/domain capture, enterprise security controls, HIPAA compliance add-on, Otter API and webhooks, Workspace member caps by tier: 5 billed users, 25 billed users, unlimited, Custom AI meeting template usage limits: 5, 15 and 30 meetings per user by tier, Discounted introductory rates advertised on the page ($8.49 and $24)
Limit: Vendor pricing page was reviewed by an editor on this date; this record is not a ToolCompare benchmark. Prices and limits change. Promotional rates shown alongside list prices were not recorded as the plan price; the list prices are quoted.
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