SurveyMonkey

What it is

SurveyMonkey creates and distributes surveys, forms and quizzes, then analyzes collected responses. The free Basic tier is constrained to 10 questions per survey; paid individual and team plans add question types, logic, exports and higher response allowances. The current US pricing page lists Team Advantage at $30 per user per month and Team Premier at $92 per user per month, both billed annually and starting with three users. Enterprise capabilities and pricing require a sales process. 'Unlimited surveys' is not unlimited data collection: annual or per-survey response rules, overage charges and separately purchased SurveyMonkey Audience responses still apply.

Key features

• Survey authoring

  Builds surveys, forms and quizzes with tier-dependent question types, logic and branding controls.

• Collection and analysis

  Distributes links or other collectors and provides tier-dependent exports, filters and analysis.

• Team administration

  Adds shared assets, seats and administrative controls, with enterprise identity options.

• API access

  OAuth 2.0 APIs expose surveys, collectors and responses subject to application and endpoint limits.

Strengths and trade-offs

Who it is for

Individuals and organizations that need a hosted survey workflow and can size question, seat, response, analysis and governance requirements before purchase.

Pick it or skip it

Closest alternatives we track

Same category, ordered by verified starting price.

• Typeform

  Free tier

  Beautiful online forms.

Frequently asked questions

Does SurveyMonkey have a free plan?

Yes. SurveyMonkey offers a free tier with limits; paid plans unlock higher usage or team features.

Who is SurveyMonkey best for?

Individuals and organizations that need a hosted survey workflow and can size question, seat, response, analysis and governance requirements before purchase.

What are the main drawbacks of SurveyMonkey?

The trade-offs we noted: The free tier's 10-question limit and restricted response access make it unsuitable for many formal studies.; Responses—including incomplete or later-deleted responses—can count toward allowances, and unused annual capacity does not roll over.; Team plans start at three seats; extra collaborators and response overages can create additional charges..

When should you not use SurveyMonkey?

Skip SurveyMonkey if: The free tier must support more than 10 questions or guaranteed access to every collected response; A statistically rigorous panel and research methodology are assumed to come automatically with the software; Seat, response-overage and data-retention rules cannot be accepted.