Marketing
SurveyMonkey
Self-service survey platform with free, team and enterprise tiers, response allowances and separately sold respondent panels.
What it is
SurveyMonkey creates and distributes surveys, forms and quizzes, then analyzes collected responses. The free Basic tier is constrained to 10 questions per survey; paid individual and team plans add question types, logic, exports and higher response allowances. The current US pricing page lists Team Advantage at $30 per user per month and Team Premier at $92 per user per month, both billed annually and starting with three users. Enterprise capabilities and pricing require a sales process. 'Unlimited surveys' is not unlimited data collection: annual or per-survey response rules, overage charges and separately purchased SurveyMonkey Audience responses still apply.
Key features
Survey authoring
Builds surveys, forms and quizzes with tier-dependent question types, logic and branding controls.
Collection and analysis
Distributes links or other collectors and provides tier-dependent exports, filters and analysis.
Team administration
Adds shared assets, seats and administrative controls, with enterprise identity options.
API access
OAuth 2.0 APIs expose surveys, collectors and responses subject to application and endpoint limits.
Strengths and trade-offs
What works well
- Low-friction survey creation and multiple collection channels suit routine feedback workflows.
- Paid tiers add skip logic, randomization, exports, collaboration and analysis without building survey infrastructure.
- Enterprise options add centralized administration, SSO, regional hosting choices and selected governance controls.
- OAuth-based APIs support authorized integration with survey and response data within application limits.
Where it falls short
- The free tier's 10-question limit and restricted response access make it unsuitable for many formal studies.
- Responses—including incomplete or later-deleted responses—can count toward allowances, and unused annual capacity does not roll over.
- Team plans start at three seats; extra collaborators and response overages can create additional charges.
- Audience panel responses are a separate purchase and do not remove the need to validate sampling quality and research design.
Who it is for
Individuals and organizations that need a hosted survey workflow and can size question, seat, response, analysis and governance requirements before purchase.
Our verdict
SurveyMonkey is a practical general-purpose survey service, but the purchase unit is not merely 'a survey': model seats, questions, annual responses, overage, exports and Audience recruitment separately, then test the exact collector and analysis workflow before committing.
Closest alternatives we track
Same category, ordered by verified starting price.
What we checked
- Public APIOffers a documented API you can build against.Yes
- Mobile appHas a native app for iOS or Android, not just a mobile website.Yes
- Open source / self-hostableSource is open and the tool can be run on your own infrastructure.No
- SSO (SAML)Supports SAML single sign-on on at least one plan.Yes
“Not checked” means exactly that — we have not verified it, and we do not guess.
Evidence and freshness
Status: Official sources reviewedReviewed: 2026-08-24
- SurveyMonkey — Plans and pricing ↗
Checked 2026-08-24 · Supports: free 10-question limit, Team Advantage and Team Premier prices, three-user team minimum, annual billing, response allowances and overage, Enterprise route, Audience separation, seat and device terms
- SurveyMonkey Help — Response limits ↗
Checked 2026-08-24 · Supports: response counting, incomplete and deleted response treatment, no rollover, overage billing, per-survey access and deletion rules, Audience exclusion
- SurveyMonkey — Enterprise ↗
Checked 2026-08-24 · Supports: SSO, administration, regional hosting, custom branding, offline and SMS collection, Salesforce and Power BI integrations
- SurveyMonkey — API v3 documentation ↗
Checked 2026-08-24 · Supports: OAuth 2.0, survey collector and response APIs, draft and private app limits, pagination and survey-size limits, possible paid limit increases
Limit: Official SurveyMonkey pricing, response-limit, enterprise and API sources were reviewed; ToolCompare did not create an account or survey, collect or purchase responses, inspect checkout or renewal, test exports/logic/mobile/offline/SMS/API/SSO/hosting, validate panel quality, reach a limit, incur an overage, test deletion or contact support. Prices, allowances, retention and regional availability can change.