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Klaviyo

E-commerce email power.

What it is

Klaviyo is the smartest marketing automation platform for e-commerce. It uses store data to analyze 'who bought what and when.' This lets you build incredibly detailed automations like 'send a discount to customers who haven't bought in 30 days but have spent over $500.' Known as the 'brain of e-commerce,' it is the top choice for brands looking to turn data into sales.

Klaviyo pricing

Klaviyo does not publish a plan ladder we could verify. Free tier available.

Prices read from the vendor's own pricing page on 2026-09-07. Vendors change plans without notice — check the source before you budget. Price verification log.

Key features

  • Flow Builder

    Dozens of smart workflows for welcome emails, cart recovery, and more.

  • Dynamic Content

    Auto-show items in emails that a customer recently viewed or might like.

  • Benchmarks

    Compare your marketing performance against other brands in your specific sector.

  • SMS Marketing

    Multiply your conversions by backing up emails with targeted SMS messages.

Strengths and trade-offs

What works well

  • Data Depth: Unrivaled at using store data to drive marketing results.
  • Segmentation: Group your customers with surgical precision based on purchase habits.
  • Predictions: Uses AI to predict exactly when a customer will make their next purchase.
  • E-mail + SMS: Combine both communication channels into a single automated flow.

Where it falls short

  • Pricey: Costs grow quite steeply as your subscriber list becomes larger.
  • Learning Curve: Requires deep e-commerce knowledge to utilize every feature effectively.
  • Setup: Integrating with non-Shopify platforms can be technically complex.

Who it is for

E-commerce Brands and Digital Marketing Agencies.

Pick it or skip it

Pick Klaviyo if

  • Ecommerce stores starting a list — the free plan covers 250 profiles and 500 emails a month
  • Teams that want email and SMS from the same profile data
  • Shops already on Shopify or WooCommerce, where the integration does the work

Skip it if

  • Your list is real — 250 profiles is a starting allowance, and the price rises with contact count from there
  • You need a figure before signing up: Klaviyo does not publish its paid tiers on the pricing page, only an estimate builder
  • You send SMS heavily; mobile messages are metered separately

Our verdict

The most powerful and intelligent tool for turning e-commerce data into revenue.

Closest alternatives we track

Same category, ordered by verified starting price.

Frequently asked questions

Does Klaviyo have a free plan?
Yes. Klaviyo offers a free tier with limits; paid plans unlock higher usage or team features.
Who is Klaviyo best for?
E-commerce Brands and Digital Marketing Agencies.
What are the main drawbacks of Klaviyo?
The trade-offs we noted: Pricey: Costs grow quite steeply as your subscriber list becomes larger.; Learning Curve: Requires deep e-commerce knowledge to utilize every feature effectively.; Setup: Integrating with non-Shopify platforms can be technically complex..
When should you not use Klaviyo?
Skip Klaviyo if: Your list is real — 250 profiles is a starting allowance, and the price rises with contact count from there; You need a figure before signing up: Klaviyo does not publish its paid tiers on the pricing page, only an estimate builder; You send SMS heavily; mobile messages are metered separately.

What we checked

  • Public APIOffers a documented API you can build against.Yes
  • Mobile appHas a native app for iOS or Android, not just a mobile website.No
  • Open source / self-hostableSource is open and the tool can be run on your own infrastructure.No
  • SSO (SAML)Supports SAML single sign-on on at least one plan.Yes

“Not checked” means exactly that — we have not verified it, and we do not guess.

Evidence and freshness

Status: Vendor pricing page verifiedReviewed: 2026-09-07

  • Klaviyo — Pricing ↗

    Checked 2026-09-07 · Supports: free plan up to 250 profiles, 500 emails per month and $5 of mobile messages per month, the free plan continues indefinitely while under those limits, paid tier prices are not displayed; the page offers an estimate builder and sales contact

Limit: Klaviyo does not publish paid tier figures on its pricing page, so none are claimed here.

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