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Best SugarCRM alternatives in 2026

These are the 5 closest tools to SugarCRM that we track, ordered by what they cost to start. Each entry says how its pricing differs from SugarCRM's — based on the numbers we hold, not on who pays us. We do not publish a quality score, because we do not have one we can stand behind.

Why people leave SugarCRM

These are the drawbacks listed in our own SugarCRM review — not complaints we invented for this page.

  1. Attio

    Flexible, data-driven CRM.

    vs SugarCRM: priced differently (Free tier vs Not verified).

    Why switch to Attio

    • Highly flexible data model
    • Fast, modern interface

    What you give up

    • Flexibility means you must design the structure

    Best for: Teams whose process does not fit a standard sales pipeline.

    SugarCRM vs Attio →Visit Attio →

  2. CiviCRM

    Constituency relationship management suite.

    vs SugarCRM: priced differently (Not verified vs Not verified).

    Why switch to CiviCRM

    • Free and self-hostable
    • Built for donations, memberships and events

    What you give up

    • Requires technical setup and maintenance

    Best for: Non-profits and membership organisations with technical support available.

    SugarCRM vs CiviCRM →Visit CiviCRM →

  3. Close

    CRM built around calling and email for sales teams.

    vs SugarCRM: priced differently (Not verified vs Not verified).

    Why switch to Close

    • Calling and email built into the CRM
    • Good for high-activity outbound teams

    What you give up

    • Narrow fit outside sales-led motions

    Best for: Outbound sales teams that live on the phone.

    SugarCRM vs Close →Visit Close →

  4. Copper

    Per-seat CRM with native Google Workspace synchronization.

    vs SugarCRM: priced differently (Sub, amount TBC vs Not verified).

    Why switch to Copper

    • Google Workspace integration: Connects Gmail, Calendar, Contacts and Drive across current plans.
    • Relationship context: Synchronizes supported emails, contacts, files and calendar activity into CRM records.

    What you give up

    • Per-seat cost: Subscription cost grows with the number of licensed users.

    Best for: Google Workspace-centered teams that want CRM records and pipelines close to Gmail and Calendar.

    SugarCRM vs Copper →Visit Copper →

  5. Dolibarr

    Open source software for accounting.

    vs SugarCRM: priced differently (Not verified vs Not verified).

    SugarCRM vs Dolibarr →Visit Dolibarr →