CRM
CiviCRM
Constituency relationship management suite.
What it is
CiviCRM is open-source constituent relationship management built for non-profits, memberships and campaigns.
Strengths and trade-offs
What works well
- Free and self-hostable
- Built for donations, memberships and events
- Integrates with WordPress and Drupal
Where it falls short
- Requires technical setup and maintenance
- Interface is functional rather than modern
- Small implementer community
Who it is for
Non-profits and membership organisations with technical support available.
Our verdict
The standard open-source non-profit CRM. Budget for someone to run it.
Closest alternatives we track
Same category, ordered by verified starting price.
What we checked
- Public APIOffers a documented API you can build against.Not checked
- Mobile appHas a native app for iOS or Android, not just a mobile website.Not checked
- Open source / self-hostableSource is open and the tool can be run on your own infrastructure.Not checked
- SSO (SAML)Supports SAML single sign-on on at least one plan.Not checked
“Not checked” means exactly that — we have not verified it, and we do not guess.