CRM Review

Copper

Deep Dive Analysis

Copper is a CRM that lives inside Google Workspace, capturing contacts and threads from Gmail automatically.

Small teams running entirely on Google Workspace.

"Very low adoption friction for Google teams. Outside that world there is no reason to pick it."

Flexible, data-driven CRM.

CRM built around calling and email for sales teams.

CRM within the wider Zoho suite.

Public API

Offers a documented API you can build against.

Yes

Mobile app

Has a native app for iOS or Android, not just a mobile website.

Yes

Open source / self-hostable

Source is open and the tool can be run on your own infrastructure.

SSO (SAML)

Supports SAML single sign-on on at least one plan.

Yes

These are facts that can be checked, not opinions. Where we have not checked, it says so — we do not fill the gap with a guess.