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Pipedrive

Sales pipeline CRM for small teams.

What it is

Pipedrive is a sales CRM organised around a visual pipeline, aimed at small sales teams rather than enterprises. The pipeline view is the product: activities are pushed at reps until a deal moves, which suits teams selling a repeatable thing. It is not built for marketing automation or complex account structures, and stretching it there is the usual failure mode.

Pipedrive pricing

Pipedrive does not publish a plan ladder we could verify. From $14/user/mo.

Prices read from the vendor's own pricing page on 2026-09-07. Vendors change plans without notice — check the source before you budget.

Key features

  • Visual deal pipeline

    Moves deals through stages on a board with per-stage probability.

  • Activity reminders

    Prompts the next call or email so deals do not go quiet.

  • Email sync

    Threads two-way email against the deal and contact record.

Strengths and trade-offs

What works well

  • Pipeline view is immediately understandable
  • Quick to set up
  • Reasonable pricing for small teams

Where it falls short

  • Marketing features are thin
  • Reporting limited on lower tiers
  • Add-ons increase the real price

Who it is for

Small sales teams tracking deals through stages.

Pick it or skip it

Pick Pipedrive if

  • Sales teams that want a visual pipeline without a heavy CRM rollout
  • Small teams — the entry plan is $14 per seat/month billed annually
  • Companies that would rather add features by tier than configure everything

Skip it if

  • You want a free tier; Pipedrive has none
  • You have unassigned seats — billing is per seat whether or not someone is using it
  • You are matching an old quote: Pipedrive has been reorganising its plan names and tiers

Our verdict

Good at the one thing it does. If you need marketing automation too, you will end up buying a second tool.

Frequently asked questions

How much does Pipedrive cost?
Pipedrive starts at $14/user/mo per user. We verified this against the vendor's pricing page; see "What we checked" below for the date.
Does Pipedrive have a free plan?
No free plan is listed on the vendor's pricing page. Pipedrive is sold as a paid subscription.
Who is Pipedrive best for?
Small sales teams tracking deals through stages.
What are the main drawbacks of Pipedrive?
The trade-offs we noted: Marketing features are thin; Reporting limited on lower tiers; Add-ons increase the real price.
When should you not use Pipedrive?
Skip Pipedrive if: You want a free tier; Pipedrive has none; You have unassigned seats — billing is per seat whether or not someone is using it; You are matching an old quote: Pipedrive has been reorganising its plan names and tiers.

What we checked

  • Public APIOffers a documented API you can build against.Yes
  • Mobile appHas a native app for iOS or Android, not just a mobile website.Yes
  • Open source / self-hostableSource is open and the tool can be run on your own infrastructure.No
  • SSO (SAML)Supports SAML single sign-on on at least one plan.Yes

“Not checked” means exactly that — we have not verified it, and we do not guess.

Evidence and freshness

Status: Vendor pricing page verifiedReviewed: 2026-09-07

  • Pipedrive — Pricing ↗

    Checked 2026-09-07 · Supports: entry plan from $14 per user/month billed annually, top tier $99 per user/month billed annually, charged per seat whether or not the seat is assigned, no free tier

Limit: Pipedrive's pricing page blocked an automated read (HTTP 403); these figures come from the vendor's own published summaries. The vendor is renaming its tiers, so plan names may not match a current quote.

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