CRM Review

Pipedrive

Deep Dive Analysis

Pipedrive is a sales CRM organised around a visual pipeline, aimed at small sales teams rather than enterprises.

Small sales teams tracking deals through stages.

"Good at the one thing it does. If you need marketing automation too, you will end up buying a second tool."

CRM that lives inside Google Workspace.

CRM built around calling and email for sales teams.

CRM within the wider Zoho suite.

Public API

Offers a documented API you can build against.

Yes

Mobile app

Has a native app for iOS or Android, not just a mobile website.

Yes

Open source / self-hostable

Source is open and the tool can be run on your own infrastructure.

SSO (SAML)

Supports SAML single sign-on on at least one plan.

Yes

These are facts that can be checked, not opinions. Where we have not checked, it says so — we do not fill the gap with a guess.